Service Overview

Service Overview

Service Overview

We are continually refining our service modules to ensure that they meet the evolving expectations of passengers and crew. As a result, Operators are able to select an optimal service pack for launch with the confidence that the offering can evolve in line with passenger demand. The result is a service experience designed to offer our customers a source of differentiation in a competitive maritime sector.  

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Maritime solution

Inclusive Model

All-inclusive model covering all hardware, software, services & even video content

Single User Interface

Centralise all onboard services via a single user interface

Flexibility

Flexibility to add modules based on changing preferences and passenger uptake

DESIGNING A PREMIUM ONBOARD EXPERIENCE WHICH CATERS FOR ANY VESSEL TYPE
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Ship Management Vessels

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Cruise Ships

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Ferries

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Cargo Vessels

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Expedition Market

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River Cruises

SUPPORTING  DIFFERENT SCREEN TYPES
No need to worry about screen size or device type, the portal is based on responsive technologies meaning the display layer will automatically render depending on the screen dimension and the device type, Windows, MAC OS, iOS, Android, and Linux.
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Passengers' Own Devices

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Theater Screen

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In-Cabin TV

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Digital Signage

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Public Screens

INTERACTIVE PORTAL SPECIFICALLY DESIGNED FOR THE MARITIME SECTOR

  • Service selection - choose specific services that suit your needs
  • Content management system - update content manually or automatically, display different contents on different screens
  • Granular level of reporting - on all service interactions which can be accessed in real-time, on board or in head office if external connectivity is available.

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CUSTOMIZED BRANDING

We understand that maintaining brand consistency is important to any cruise operator so the Mobile Portal has been designed to facilitate simple customisation. As a result, updating the look-and-feel, customising different portals for passengers and crew, changing language and characters etc. are expected and factored in to the design